Information on the safe and healthy operation of our hotel
On behalf of the Kleopatra Hotel, we are pleased to inform you that the area of West Mani has not seen any cases of covid-19 disease and remains a safe travel destination.
Our priority is always the safety of our customers.
Regarding this unprecedented public health crisis, our hotel closely monitors the health and safety protocols issued by national and international authorities (NPHO, WHO, ECDC). We therefore take all necessary measures to comply with the rules of hygiene and social distancing, in order to protect the safety of our staff and customers.
We have appointed a coordinating team and an action plan to prevent the occurrence and effective management of possible suspicious cases in order to reduce the expansion of staff and guests in accordance with the recommendations of NPHO.
The staff has been trained in compliance with the protocol of the accommodation and strictly adheres to the basic protection measures against COVID-19: observance of hand hygiene, physical distance from guests and other staff, in all workplaces and hotel areas.
We are in the process of acquiring Health Safety Certificate.
In our effort to secure, we ask for your understanding and participation in the new daily life.
We serve breakfast in your room at a specific time that you choose.
The cleaning of all areas of the hotel is done at regular intervals during the day, with ECOLAB detergents and disinfectants as well as with the use of sodium hypochlorite (bleach).
The rooms are cleaned at the request of the customer and disinfected with steam broom KARCHER at very high temperatures> 80 ° Ozone Device of Camelot and me detergents and disinfectants ECOLAB.
The hotel's laundry is washed in a cooler laundry compliant with all safety protocols at very high temperatures above 60 οC (washing and drying). Housekeeping staff are equipped with all the protective equipment set by security protocols.
Check In & Contact the Hotel
In the reception of our hotel there is the appropriate marking to maintain a distance of 1.5 m to protect our customers during check-in and other occasions, such as. We would recommend that you avoid using documents for your communication within the hotel.
Hotel Apartments Kleopatra hygiene rules at a glance!
People with fever or COVID-19 symptoms will not be allowed to enter.
• Please always follow the HAM (Hand-Distance-Mask) rule.
• We recommend our visitors to keep a distance of one and a half (1.5) meters from the next in order of priority.
• All common areas are constantly cleaned and disinfected
• You will find hand antiseptics in all common areas.
• We provide our guests with a face mask. • Visitors other than customers staying at the hotel are not allowed.
We appreciate every visitor who honors us with his presence at our destination.
Thank you very much for continuing to support us at this time.
As always we remain directly at your disposal for any additional information by phone at (+30) 2721077538, (+30) 6978512477 or via e-mail at firstname.lastname@example.org.
With appreciation and a sense of responsibility,
The Management and its Personnel
Hotel Apartments Kleopatra